Shipping & Delivery
At Shooq, we are committed to delivering your order safely, quickly, and beautifully packaged.
Processing Time
Orders are typically processed within 1–3 business days. Custom, made-to-order, or personalized items may require additional processing time.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
- Armenia: 1–3 business days
- International Shipping: 5–14 business days
Please note that delivery times are estimates and may be affected by customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight
- Selected shipping method
Free shipping promotions may be available during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Customs & Import Taxes
International customers may be responsible for customs duties, import taxes, or additional fees imposed by their country. Shooq is not responsible for these charges.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will do our best to assist you and work with the shipping carrier to resolve the issue.
Incorrect Address
Please ensure your shipping address is correct before completing your order. Shooq is not responsible for packages delivered to incorrect addresses provided by customers.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team through the contact page on our website.